I received an email stating my laptop had been received, Checked and accepted on October 28th after checking the status of my order it says 'Complete' however I have not had any payment. I am finding it impossible to get any response to my emails and calls. I am very concerned after reading reviews on this site that the company may be fraudulent, very disappointed with the customer service as when I first researched the company I found really positive reviews and heard they were a charitable company. Will definitely be taking legal action if no contact persists. Ref: *******