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stacey n.

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204

1 Review by stacey

  • RoseWholesale

9/9/15

Don't be lured by the images of cute clothing items and low prices. This stuff is pure JUNK, and it takes forever to get the merchandise.

One of the dresses I received was sold as a small, and had an S tag sewn in, but the label itself said Medium. What? Also, the seams were poorly sewn and unfinished, and the fabric on the items was cheap and flimsy. I tried on one item which I got from this company, placed my hands into the pockets, and one finger poked clear through one pocket. Ummmm... this is shoddy workmanship for sure!

What's worse, if you have a problem with an order, they make it next to impossible to return anything, and they insist on photos, which should be totally irrelevant if you don't like an item. I think their request for photos is just a way for them to stall on the return. Basically, they will never accept returns or refund anyone their money.

If you get far enough for them to suggest you return the items, they want you to do it on YOUR dime. And they are in CHINA. So wait a minute, I am supposed to ship this crap back to them and pay shipping, then hope and pray that I will get my money back? I am convinced that this company wouldn't issue any refund after getting returned merchandise, that they would fabricate some ridiculous story about not receiving the returned items, blah blah blah.

These guys are crooks and their customer service is horrendous. DO NOT ORDER ANYTHING FROM THEM!

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CustomerService R. – RoseWholesale Rep

Dear stacey n.
Thank you so much for informing us about your shopping experience.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
We will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.
Kind regards
Rosewholesale Customer Service

stacey Has Earned 4 Votes

Stacey N.'s review of RoseWholesale earned 4 Very Helpful votes

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