- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
TERRIBLE customer service, rude employees, hour long wait times on phone calls, takes days to receive email responses. I received faulty product (they admitted to this) but refuse to allow me to return it. They offered to send new parts and instruction videos but I'd have to break the car down and repair pieces that we didn't even put together. It's brand new, it should work! They refuse to give my money back. Disputing with bank now and also reported on BBB. I have videos to prove my case that it's a faulty item.
UPDATE-- This is a follow-up review to my initial review left about a month ago. After TrendTimes made it very clear they were not accepting my return (and were extremely rude), I decided to dispute the $600 charge through my bank (BOA). After 4 months from purchase date, I received notice that I had won the dispute and could ship the car back. After it got picked up I had plans to move on and wash my hands clean of this terrible experience. TrendTimes must have been super upset about having to return my money, they then researched me and contacted my old boss telling him they were taking legal action against me for leaving fake reviews! I quit working for this company 5 years ago! How crazy is this?!? They are now sending me daily threatening emails. I refuse to take my reviews down, this is the truth and other consumers deserve to hear about my experience. And it's very clear I'm not the only one! Please read ALL reviews on TrustPilot, SightJabber and even with the Better Business Bureau before you purchase from this company. They are completely mad over there! SiteJabber alone shows 64 reviews, overall rating is 2 stars! This company needs to be shut down. I attached photos showing email communication and threatening legal action against me. Enjoy!
Stacey H.'s review of TrendTimes earned 4 Very Helpful votes
Stacey doesn’t have any fans yet.
Stacey isn’t following anybody yet.
Empty.
Don't buy from this company. You are told you get a 1 year warranty yet when something goes wrong...
We bought the jeep for my 3 year old for his birthday in August. When it arrived there were...
Stacey Hartwig believes in fake news and writes fake reviews on her own company. She also says she has nothing to do all day and can do whatever she wants. Here is the proof to her link of her fake reviews on companies she worked for while making other reviews.
https://www.trustpilot.com/users/555cf7f80000ff0001c06eb5
Stacey Hartwig also says in her email " I would love for you to spend the money to have letters sent to me. " Also further proof is at https://www.linkedin.com/in/stacey-hartwig-67a15421 where it states Stacy Hartwig is still working for Freight Pros. "Enterprise Account Manager
FreightPros
September 2011 – Present 7 years 7 months
Austin, TX
FreightPros is a cutting edge transportation provider whose mission is to combine excellent pricing and advanced technology with a customer service experience second to none. We service customers in all areas of the United States ranging from small start ups to large, established companies.
I am passionate about identifying opportunities where I can analyze current freight spend and processes. More often than not, we can save customers a tremendous amount on LTL and Truckload rates, but even more fun to me is putting in place processes that streamlines the time involved in managing the day to day time involved that comes with logistics.
At FreightPros, we have an extremely close team that all work together to provide a proactive level of service that is unmatched in the industry. We care about saving our customers money and we care about making their lives easier. This has been a driving force to our growth and we are more than excited than ever to continue to get better at being a great partner to our customers." https://www.freightpros.com/blog/best-freight-brokers/ is the link to their site and you will see a direct quote from Stacey Hartwig that says " If you’re still wondering what a freight broker can offer YOU, hop over to our freight school videos and let our very own Stacey Hartwig break it down for you. Happy Shipping!"