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Stacey G.

Contributor Level

Total Points
81

1 Review by Stacey

  • Getaroom

10/12/12

GETAROOM.COM PRACTICES FALSE ADVERTISING AND FRAUDULENT ROOM RATES!

On their site, they quoted a package rate at a hotel that included 2 nts' stay free at $202.14/nt. When I received the confirmation, the deductions had not been made. I called them immediately to tell them and the reservationist told me that the price shown per night was just an "average per nite". With the deductions, the cost was $283/nt x 5 nts - which equalled the cost of 7 nts@ $202.14/nt! Where was the savings in that?

Neither the guy I spoke with nor his manager would budge on the cost, telling me I had confirmed it and there was nothing more I could do. Furthermore, the manager said that I should have reviewed the avg night cost before confirming. No such thing was shown on their site, or it would have raised a red flag if I had seen it.

In any case, I promptly cancelled the entire booking. I guess Getaroom.com would prefer to lose $1400 over $400 they should have discounted me because of their FALSE ADVERTISING.

Beware, fellow travelers! Stay far away from Getaroom.com!

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