Stacey B.

I bought a phone from Sprint (in store)at Christmas time and they have a special going for a free VR headset for new customers, it was a day or two after the promotion but they said that they had extended it, all you had to do is call this # in and give them the information and they would send it to you. After getting the phone and making several phone calls to try and get my new VR headset that they said they did not have it in stock in store i was informed that that was the store's responsibility and not there's. So to make a long story short they screwed me out of the VR headset in order to get my business. So if you go to Sprint to get a phone and they say that they don't have the product in stock on hand for you DON'T SIGN ANYTHING! It's a scam to get your business and once you signed up their opinion is sorry for your loss. SPRINTS WILL SCAM YOU. BEWARE!

Order the product from them 12-31-15 and products still has not come. Item was listed as being in stock but it was not. They keep sending me ads and advertisements to purchase more items but they can't even give you the one that I purchased. Has been over 2 weeks now. I paid for the two to seven day shipping and insurance and have not received a refund or a discount. That is really poor customer service and very shady I do not recommend ordering from them.