sripathy v.

I made an appointment for NY state inspection for 8:30 am and very clear checked the box to stay there and pick it up. On arrival, they say 15-17 cars are ahead of me and I need to drop off the car. When I asked that's the whole ide of an appointment, one of the two got aggressive and when I tried to ask for an explanation, one of the two guys flatly said the inspector called off and he will not do my inspection. He had the nerve to just hush me off by saying we dont have inspectors and leave if you want to. This is just unbelievable and unacceptable. If this is the way Pep Boys behaves with customers, it will follow the countless auto service shops vanished.