- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Dropbox bought a company called FormSwift. They (according to the people at FormSwift) changed their refund policy so that you will NEVER get a refund if they billed you already on your cancel date. My 7 day trial ends today (Sept 11,2023) and they already billed me. They refuse to refund the money even though I don't want the service. Going to call my bank but that's a 50/50 shot... This is beyond poor customer service! I will never use one of their products or even trial one again!
Tip for consumers:
7 days means if you start your trial at 11:59 pm on the 4th, your payment is processed at 12:01am on the 11th. So your 1 minute of use on the 4th counts as 24 hours.
Products used:
During the free trial, I looked at a privacy policy document.
Greg hasn’t received any votes.
Greg hasn’t received any thanks yous.
Greg doesn’t have any fans yet.
Greg isn’t following anybody yet.
Empty.
