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Souzan R.

Mount Prospect, United States

Contributor Level

Total Points
85
0
1

1 Review by Souzan

ADT

  • ADT

“Rude and unhelpful Customer Service”
12/7/23

I have a problem with my bill, called customer service to find out the problem. The customer service rep. Lisa could not help in any way and refused to let me speak to a manager. She kept cutting me off. I asked her did you send me notification of the changes she said we assume you know that. SO SO RUDE.
I will start shopping around for another company. I have been a customer for ADT for 13 years. If they don't care about their customers why should we care.

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