Thumbnail of user sopem1

Sope M.

Contributor Level

Total Points
88

1 Review by Sope

  • ASOS

9/2/14

Ordered items via international shipping and they were delivered DAMP and MOULDY! I contacted ASOS customer services and after a week of messaging they keep giving me the same stock response and they keep getting my order number wrong even though I correct them on every email. They've refused acknowledge any of the issues i've raised and they have refused to escalate the issue even though I asked on 2 separate occasions. Atrocious customer service.

Service
Value
Shipping
Returns

Sope Has Earned 8 Votes

Sope M.'s review of ASOS earned a Well Said vote

Sope M.'s review of ASOS earned 7 Very Helpful votes

Sope hasn’t received any thanks yous.

Sope doesn’t have any fans yet.

Sope isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user lolar95
Lola R. reviewed ASOS
5/6/24

I'm not really sure how some of these reviews that I'm reading are able to get a hold of a...

Thumbnail of user cjj152
CJ J. reviewed ASOS
4/16/24

Terrible company terrible customer service. Half the stuff they have is poor quality and looks...