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Sony M.

New Jersey, United States

Contributor Level

Total Points
82

1 Review by Sony

  • VividSeats

2/20/23
Verified purchase

Purchased Celtics tickets in August 22($870 confirmed seats) for October 2,2022 game. Day of game they said only had 2 tickets available and sold my other 4. Disputed several times and no resolution till this day. Had rented a room just for this event. Credit care company is stating they rejected my dispute because all sales are final. It's not final unless I had the tickets available which I didn't. Never again. Don't use this site they are horrible.
Date of experience: October 02,2022

Service
Value
Shipping
Returns
Quality
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Vivid S. – VividSeats Rep

Hi Sony, we recently reached out to you to discuss this order so we could reach a resolution. We had requested some additional documentation from you about the status of the dispute you had filed with your credit card company, and responded recently to follow up. Please refer to the most recent email from us so we can continue to work towards a resolution regarding your experience with these tickets.

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