Sonny R.

So I just signed up with Airbnb. Requested a condo. No reply, so request got cancelled. I figured maybe the host just didnt have time to reply within the 24hrs. So I requested the same condo again. Luckily, they accepted the second time. Few days later, I received an email and a txt message stating the condo wasn't available for the dates I wanted anymore. I logged onto the Airbnb site and noticed I didnt have any notifications stating it was not available. So I messaged the host through Airbnb and they claimed that the cancellation was false and the request is still valid on their end. The host didn't have any reviews s I had nothing to fall back on. I wanted to speak to an Airbnb representative but its almost impossible to find a number to contact them. The site needs to make it easier to reach help instead of going through all these obstacles. We'll see how it goes when the day comes to check in. All this seems so sketchy for me since its my first time.