Sonia S.'s Profile
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Member since: February 2011
1 Review by Sonia
2/11/11
I have serious doubts that their products are original, the boots I received today
worth soooooo far less that what I payed for them. They have not quality at all, It is
clear they are not original, so bad I can not return them. Waste of money, do not buy from them
Votes (4)
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Comments (7)
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Jason F. [Ideeli.com Rep] Hi Sonia,
Thanks for your message. Though I am very sorry to hear that you were disappointed with the boots you ordered, we do stand behind the quality of all of our featured products. I can assure you that all of the items sold on ideeli are authentic, and that their authenticity is verifiable. That said, our goal is for members to always be happy with their purchases, and we're very willing to work with you if you're not. Would you be so kind as to reach out to support@ideeli.com with your order number so that a member specialist can take care of your specific concern? Thank you!
Best,
Jason Faria
Customer Service Manager
Norma A. Sonia, you are wrong. My son works there and I can honestly say they do purchase from designers.
Jason F. [Ideeli.com Rep] Hi Norma,
Thank you for your message, and for your support.
Best,
Jason
W C. Really, is that the best response ideeli can come up with? Every response is simply a thank you for support. Instead try 'how can I make this right for you?'.
Jason F. [Ideeli.com Rep] Hi W C,
I am unsure what specifically you are referring to, we addressed Sonias concern and thanked Norma for her support. Did I perhaps miss a concern that I should have addressed? Thanks for your help!
Best,
Jason Faria
Sr. Manager Customer Service
S T. I am suspect about this complaint. Overstock normally charges $2.95 for shipping and their return charges are high. they also have a restock charge for electronics. they do not refund shipping unless the error was on their end. If you order the wrong size you pay return shipping Once in awhile they have a one day special for $1.00. I know because I order from Overstock and Amazon all the time. Overstock does not normally deal in high end or designer merchandise. they have nice things, but generally not designer names. Also, a lot of people complain that the sizes they ordered did not fit right. I go to the store and keep notes about different designers, because each label and even store brands have their own sizes. I read their can be as much as a 30% difference in size from one manufacturer to another. They also have vanity sizes so women can order a smaller size on the tag, but the actual size is larger. It makes women think they can wear a lower number than in reality. I hope ideeli is always around. You can check out Rue la la, Gilt Groupe, but I find the prices on ideeli to be better.
Jason F. [Ideeli.com Rep] Hi S T.,
Thank you so much for your support. I'm very happy that you're enjoying your ideeli experience. Please always feel free to reach out to us at support@ideeli.com if we can ever be of assistance.
Thanks for being a part of ideeli!
Best,
Jason Faria
Sr. Manager Customer Service