S L.

The first thing I have to say about Warby Parker is that their glasses are unique, beautifully designed, and very high-quality. There are so many different options and you are guaranteed to find one that you love and that you will never find on anyone else because they are so cool and unique! I love how all of their glasses are vintage-inspired.

Secondly, THEIR CUSTOMER SERVICE IS ABSOLUTELY AMAZING. They have a live chat on their website that can help with any question you may have, and I have probably used it at least five times because you can get an instant answer from an actual person in minutes. They are so nice and will do absolutely anything to make your experience better. I also called their phone customer service and the lady I spoke with was so nice, professional, and helpful. She gave me a tip on how I can order a frame that was out of stock, and I would have never known that had I not spoken with her. And immediately after my phone call, I received an email clearing everything up and making sure I was happy with everything.

Lastly, their stuff ships out fast. And I love that, because I am such an impatient person. The Home-Try On System says it will be at your house within five business days, and I received mine in 4 days. Super quick and easy to return since they ship through USPS and you can just put it right back into your mailbox with their return label in the same box.

I could rave about Warby Parker for a long time, but overall my entire experience with them has been beyond better than anything I have dealt with. Their website is also super informative, and I just love how helpful they are with all of the issues/questions/concerns I have had. They are super approachable and a really great company with great products.

Definitely recommend!

EDIT: I have had my Warby Parker glasses for a few months now, and I wanted to share that they are so wonderful! They are great quality, but when I got them for the first few weeks they did make "rickety" noises when I was trying to clean them. Other than that, though, I have not had any other problems with the quality. I bought the style "Ames," and I LOVE them so much because of their vintage feel. The only thing I did not take into account is that they are very heavy frames, so after wearing them for a few hours or the whole day, I usually end up with a headache or pains behind my ears/on the bridge of my nose. This is after having them adjusted, so it is not because of how they fit, it is because of their weight. Other than that, I am very happy with my purchase and would definitely buy again from Warby Parker!