DO NOT BUY FROM THIS WEBSITE! I would not have given this website even a one star but this was the only way to leave a review. I bought a phone for my daughter which stopped working completely within 2 hours. I emailed the company and after many emails sent the phone back being informed that we would be sent a replacement phone. The postage for sending the phone was about £15. After nearly 2 months and many emails we finally received the 'new' phone, but only after I had to pay another £17.74 to get it from the post office as the postage and customs hadn't been paid by the company. When we opened the package we realised we had been sent the same phone, which now had no sound, continues to freeze and has poor reception. We were told by the company to take it somewhere to see what was wrong with it. I stated I wanted my money back but was told they would deduct $10 for postage costs. If I send this phone back now I will have paid nearly the original cost of the phone in just postage costs. Do not buy from this company as they are crooks.
Thank you for taking your time to write your review. We really appreciate the feedback. First, I want to offer my sincerest apologies to you for the issue.
Could you tell me your order number? I checked your name but haven't found your order. Regarding your issue, we will solve it for you soon.
You are a valued customer, and we are committed to providing you with the best service possible.
Ahappydeal Service