Sly P.

Like others my account is under manual review and has been for several months. I've sent the documents required, spoken on chat more than 4 times all of which promised an email escalation which never arrives. Luckily I have very little money in there. DO NOT USE COINBASE

Update 18/04 - Coinbase, via trust pilot, have asked for more information i.e a ticket number. I have never had a ticket number, this is the issue, despite being told 4 times on chat someone will email, last week it had been 'escalated' to their specialist team and to wait for an email. There is no way to get your chat history. Joke of a company.

Update 18/04 - I have received the below acknowledgement and in this coinbase notes ' we have located your compliance case (reference)' this is the first email I have had with any existing reference number. I have searched my inbox, spam and deleted. I will update in due course.

Get my restricted of my account is the worst thing to happen to me while using blockchain, they freezed my account over over 13,000$, i couldn't get any help, no customer service support nor email ticket response for three weeks until i reached out to VSCHK. Live, then i filed a complain, the quickly investigated the matter, and recover my funds easily within 4 days. I cant use blockchain again. I strongly recomnd the services of vschk.live for immediate and similar assistance.