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S K.

Hillsboro, Oregon

Contributor Level

Total Points
165

2 Reviews by S

  • OneStopPlus

7/5/23

I have had the same issue happen multiple times. I have placed online order using a Visa giftcard and their site charges the card, but does not place the order. It takes an inordinate amount of time for them to reverse the charge on the card, and I end up placing the order for the exact same items on one of their major competitor's site using the exact same card! They need to fix their site, and also their customer service is horrible!

Products used:
None. I will go to their competitor's website and order the exact same items with no issues using the same form of payment! They are crooks!

Service
Value
Shipping
Returns
Quality
  • Macy's

8/7/22

Extremely poor customer service. I purchased a gift card over 2 months ago. Paid cash for it and the card was never activated by them, so I am unable to use it. I have called, sent emails to no avail. No response and no resolution to this problem. Am seriously considering never shopping with them again!

Products used:
Gift card.

Service
Value

S Has Earned 5 Votes

S K.'s review of OneStopPlus earned 5 Very Helpful votes

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