simav a.

I visited Dylan queen dress website and I fell in love with a dress, I give them all my right measurements and details I also paid £116 - $184 and paid £25 on top for it to so it can arrive quicker. But all that was a lie. However, once the dress arrived I was shocked at how horrible it looked, first of all the colour was completely different than the picture on the website, secondly the material was shiny and silky again completely different thirdly the design was $#*!ed up and finally the size wasn't right the waist was really thin it didn't fit at all the size was really small and the back side was too open. I wasted so much money on buying this $#*! dress, I'm even going to miss my prom because of this, so they all scam people and lie to them. Therefore, I don't see why not evolved police in this situation because I know I'm not the only person who got the same results. I sent them emails 10 times now and they reply 24hours meaning I need to wait a day for them to see what they wrote. Do you think this is right? I tried to send them pictures of the dress and all they said was we don't see anything wrong with the pictures. Seriously I mentioned that the dress was to small it didn't fit me, so how am I meant to send a picture of myself naked because the picture doesn't even fit me half the way. Truly this is a mess! The return policy it self it says if the dress does not fit you may return, but they don't even care. What am I meant to do?