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silro j.

Contributor Level

Total Points
87

1 Review by silro

  • RoseWholesale

12/21/14

It's been about a week since I have ordered about 165 US dollars worth. All i received was an e-mail saying that they received my payment and i got nothing. No tracking number or anything. I wanted to know what was going on and clicked customer support center to find out that they needed picture of my card and photo ID to insure a credit card fraud? So i tried to send them the pictures but every time i tried the site would turn out to be error and would not let me send anything. So now i am lost... i can't contact them. I tried calling and the phone line is always busy... wouldn't even let me send them e-mail... i will most likely call my bank and get my money back since they don't reply nor get in contact with the customer service. DO NOT buy stuff from this site. This site is not ready to sell products to customers.

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CustomerService R. – RoseWholesale Rep

Dear silro,
We are sorry for the delivery time. Could you send us your order number or the emai address? Then we can check it and give you the order status. Wish your reply.
We want to apologize for any and all inconvenience caused.
Best Regards
Rosewholesale customer service

silro Has Earned 7 Votes

Silro J.'s review of RoseWholesale earned 7 Very Helpful votes

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