Personal support always answers within the same business day (over 14 h time difference between Japan and USA) and often makes the changes on my site on behalf of me to save all of our time! Excellent features and getting better...:-)Personal support always answers within the same business day (over 14 h time difference between Japan and USA) and often makes the changes on my site on behalf of me to save all of our time! Excellent features and getting better...:-)