Hi, I an an active upwork & odesk user. Recently, I joined freelancer.com and posted a job. I awarded the job to one of the freelancer and my card was charged immediately.
However, the next day I was not able to login and was getting a message that my account is closed, I was absolutely shocked!
When I mailed them for an explanation, they didn't offer any and simply slapped a term included in their user agreement that states that they may not offer any explanation for closure of account and will not refund anything.
Strange, in this era, how long an one survive with such service?
I lost money but got a lesson to pass on to everyone. Don't user freelancer.com
Update:
This is hilarious, after reading my review above, they want me to respond to a ticket that requires me to login, when they've already closed my account and upon login, the site doesn't let me login
Great!
Hi, Shruti. This is Lara from Freelancer.com. I understand your frustration regarding what happened to your account. Please refer to ticket ID PMV-386-36709 for further details about this. Please note, however, that the funds were returned and none of it remains in the system. Feel free to update the said ticket should you have further queries or concerns. Thank you.