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Very poor customer service. I returned a $200 jacket to The Rack and they never refunded it to my credit card. I have contacted them 3 times and they do not seem to understand that the sales person appears to have refunded a lower priced similar item by mistake. Education level is low in these people.
Admit your mistake and fix it please!
Shoppin G.'s review of HauteLook earned 3 Very Helpful votes
Shoppin hasn’t received any thanks yous.
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Empty.
Ordered 2 items... only received one but paid for 2. Sent 4 emails no response. Tried calling but...
