Now I have become quite frustrated due to non serious attitude of the support team of freelancer.com no matter why they are taking a lot time. Here is the matter which is in open status which I am sharing here.
Complaint no. View Ticket: #IRG-762-*******
Change Of Feedback Request on Project ID: *******
I make a complaint which is Created: 15 March 2016 12:20 AM. That I had given 2 reviews to the employer. 1st review which I gave during the project process and 2nd review at the time of completion of the project.
My complaint/request to the freelancer is that I mistakenly submit 1st review low review to the employer which I asked the team to make both review to 5/5 simple.
On the very next day support team reply on Posted on: 16 March 2016 04:54 PM that
We already processed the changes on our end. Their ratings were updated to 5 stars on all categories.
Please allow our system 24-48 hours to update the changes.
By
Regards,
Henry L.
Freelancer.com Support
Today is 22nd March 2016, 9:32 AM.
No change has been made I have shared the picture also. Now what should I do is there any expert can help me with this... :(
Hi. Shoaib. I have personally checked the project and the ratings and I can confirm that it was modified indeed as per your instruction. If you have further concerns, please feel free to update the ticket mentioned (IRG-762-61178). Thank you and take care!