My Freelancer account was closed without any prior warning. One of my clients had given some amount at the initial stage of the project as it was a big budget project. Then before deadline, he marked it "incomplete". My client did not ask for any refund from me as I worked almost more than 50% of that project. Then all of a sudden Freelancer deducted that amount from my account.And create it as pending milestone. When I spoke with their customer support on chat, they asked me to create one dispute for that milestone. Accordingly, I created one dispute. And just before one day of the dispute deadline, Freelancer suddenly closed my account saying that I have violated their terms and conditions.And yes client didn't respond on that 7 days time period. I have been working there since August 2007. Why should I violate their terms? They did not even give me any notice or warn me for that. They don't have any proper terms and conditions. This is really ridiculous.
Hi, Shirsendu. My name is Lara from Freelancer.com. This has been discussed with you via ticket ID LQV-473-65376. Freelancer.com is always committed in upholding a secure marketplace for all users. Your understanding regarding this matter is greatly appreciated. Thanks and take care!