Titan L.

We have a cat they took in after previous owner continuously dumped him on our block. Another woman on the block said she would take him, but needed to save money. So we took care of him for several months and then, after never hearing from her, took the cat in and legally adopted him and got him microchipped. It was nearing a really bad winter and we wanted to make sure he would be safe with all the bad weather.

Recently, this woman tried to STEAL our cat, Oreo. Its been well over two years since he was adopted. He is an outdoor-indoor cat (I don't like it, but the whole neighborhood knows the cat and watches out for him. He gets VERY angry when not allowed outside, and destroys things and attacks the other cats) who is very friendly with the whole neighbourhood, and this lady just picks him up when he wanders by her yard and took him to the vet, and CHANGED HIS MICROCHIP INFORMATION.

She was allowed to do so because she paid them a membership fee, while we had the free version. They did not check for legal ownership, did not try to call the number, or contact us in ANY way.

They did not even change it the woman's information, she gave them her son's girlfriend sinformation, and they used that to change the microchip.

We now have the cat back, but when we tried to change the information back, we were told they would need us to buy a membership to do that. When asked why that would be needed, since the company was the one who neglected to check the owner information and was the reason it needed to be changed, they told us, "we don't get involved with ownership disputes."

Horrible. No care in the slightest.

Absolute scam, and no care for who has your pet as long as they get their money. Find another company that won't sell your pet.