Sherry R.

I have used GAR twice. Both times I received everything promised. The last time the hotel was not available, so I was moved to a hotel close to the other, and this was an upgrade. I was very satisfied with GAR's agents. They were knowledgeable and when I asked a question that was not in files, she put me on hold and called the hotel to get my question answered. I did call the hotel both times to confirm my reservation. Both times I was booked into exactly what I had asked for. I was very satisfied with GAR and will us them in the future. I do think it prudent to follow up with a phone call on your own, to the hotel, to verify everything is OK before you leave.