The experience with JustFab and Shoe Dazzle is always good. However, twice I have gotten a pair of boots and they have been USED, or WORN! I don't understand, how this happens. When I make a purchase I get at least 6-8 pairs on a order and one pair of shoes or a pair of boots is always used! My question is WHY?! This is not a good look, and I really like both of the companies
We apologize for what sounds like a very frustrating experience! We're sad to know that you received some shoes that have been already used. We really appreciate you making us aware of the situation. We value the opportunity to resolve this, and our Member Services team will contact you right away to assist you.
Hello Sherron,
We apologize for what sounds like a very frustrating experience! We're sad to know that you received some shoes that have been already used. We really appreciate you making us aware of the situation. We value the opportunity to resolve this, and our Member Services team will contact you right away to assist you.
Best,
Zeth