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Sherri p.

Contributor Level

Total Points
88

1 Review by Sherri

  • DressLily

7/7/15

If I could give them no stars I would. I ordered my items over 45 days ago and haven't gotten anything. They keep telling me to wait 2-3 days then tells me my package is at a NY post office and for me to go there and check when my shipping address is in HAWAII and I have no way of flying to NY for a package. This back and forth has gone on for over 3 weeks now every other email stating the same thing. It seems automated and full of BS. They don't even have a phone number to call. DO NOT ORDER FROM THIS SITE, a waste of $100 and looks like i'll never get a refund for my items that i have never received. BUYER BE WARNED. This website should be SHUT DOWN.

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CustomerService R. – DressLily Rep

Dear Sherri,

We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.

Can you provide us order number so that we can check for you?
It is start with capital L and 16 numbers, you can check at your account.

Looking forward to receive from you.

Best Reagrds
Dresslily Customer Service

Sherri Has Earned 8 Votes

Sherri P.'s review of DressLily earned 8 Very Helpful votes

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