I will never buy from everbuying again! I recieve my phone which worked great but then stopped charging so they had me to send it back to them and they replaced it with another phone, which took about a month! When I recieved the replacement phone it was faulty also. They wanted me to pay shipping again to send the replacement phone back to them or give me $15 to take it to a repair shop. And everyone knows it cost more than $15 to get it fixed! I asked for the mangers email address and then whole conversation(ticket) was deleted. So still a broken phone! Lesson learned- NEVER buy from everbuying... Customer service stinks and they dont know what they are doing!
Dear Sheria L.,
Thank your for your feedback. We sincerely apologize for problem that you have. We stand behind every item we sell so the customer can contact us for the exchanged. If he still wants to keep it we will work out some other accommodation. I would appreciate if you could provide my your order number. I would help you for your problem. Thank you very much.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com