Shelby H.

Most of their shoes are relatively affordably priced. I ordered a pair of red high heels, and they fit well and were way more comfortable than I would've expected for how tall they were. They were taller than I wanted though, so I called customer service to request an exchange. I was told that they usually didn't do exchanges on items that had been on sale or under some promotion, but nonetheless she asked her manager and they approved my request. They were very helpful, and surprisingly fast and efficient. I was put on hold twice, and still got the whole phone call done in 12 minutes