They charged me two deposits because I exstended my stay. They only returned one deposit. Now I have to sue in small claims for my other $175. Manager is lazy and very rude!. Corporate hides thier phone number because they don't give a $#*! about their guests.
Good Morning Sheila,
I'd love to help. I'm having a hard finding your reservation in our system due to the fact that the only information I am seeing is 'Sheila L." Please provide me with the itinerary number for your reservation beginning in H and I'd be more than happy to further assist you! Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
Melanie Planelles