Yasmine was the individual I spoke with and she talked over me the entire time. The warehouse lost my order and wanted to penalize me for them screwing up on their end and not once took accountability, instead Yasmine was rude. She told me that me that situation doesn't matter. She told me that she doesn't have a supervisor, she doesn't have a manager and she is the only person that customers can communicate and work with. Such a nasty individual who lack common sense and doesn't give a damn about customers; the ones who's keeping their business up and running.