Shay A.’s Reviews of EconomyBookings & more

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Car Rental

10/3/15

I am thoroughly disgusted with the service and the booking that I have made with this company. My flight was delayed. I phoned the company in order to inform them on this. In response they chose to impose additional charges, initially telling me that they would have to change the rental company at no extra charge to me, then informing me of a price increase after I agreed to this. No effort was made to rectify the situation. In addition, the number that I was provided for the rental company partner (from where I was supposed to pick up the car) was wrong and could not be contacted. I would avoid this service in future and not hesitate to say it is the worst car rental company I have ever used

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Suppport T. – EconomyBookings Rep Over a year old

Dear Shay,

I am sorry to hear about the poor experience you had with this particular supplier.
We wasn't able to locate a reservation under your name. Can you please send us your booking number to: support@bookingroup.com referencing this post so that we can look into your claim, and see if there is anything additional that can be done from our end.
We hope that very soon hear from you and we be able to check the situation.

Best Regards,
Booking Group Team