Shawntel R.’s Reviews of RoseWholesale & more

Shawntel's Profile

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Discount Clothing

“Why is it impossible to contact this company?”

5/11/16

I have a question about my order and I can not contact the company. I've been trying to contact them for 4 days. When I call it if they're unavailable or I get the voicemail. I've left several voicemails and haven't gotten a response. I tried to put in a ticket but it keeps giving me an error. Someone please tell me how to get in touch with this company!

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Thank you

CustomerService R. – RoseWholesale Rep Over a year old

Dear Shawntel,

Thank you for notifying us of your complaint.

We are sorry to hear you've had difficulties to reach us. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours.
If you prefer to contact us on the phone, please call us at this number -(1)917-621-0925 between 08:00-21:00(GMT+8).
Our team has reviewed your complaint and offered you a solution in the ticket. We are waiting for your reply. Could you please answer us?

I want to extend my sincere apologies for the problem you have experienced.

Yours sincerely,
Rosewholesale.com Customer Service