Got regular shipping. Bought a cpu and a mobo. Cpu shipped in 3 days and arrived. Got an email stating the mobo was on backorder. Waited a week, didn't ship. Called customer service to cancel the order. Waited on hold for 2 hours. Person claimed it was canceled. 3 weeks later the item ships and I'm charged. Try to call customer service, but I'm tired of being on hold. Mostly my fault for not double checking order online to confirm cancellation. I'll eat the bill and never shop with them again.