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Shavonne S.

Contributor Level

Total Points
81

1 Review by Shavonne

  • Kizoa

9/2/15
Verified purchase

When signing up for the premium service it never mentions how long it will take to. Get a copy of your project that can be downloaded and burned.
It DOES tell you after youve made the premium purchase. Unfortunately the one project I purchased the whole thing for-- deadline was past HOURS later when I finally got the download link.
MONEY WASTED AND NO WAY TO GET A REFUND

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Veronica G. – Kizoa Rep

Hi Shavonne, I am sorry to hear that you received your video file too late. The conversion of your video file should not take more than a couple of hours, and you can even track the status of a file within your Kizoa account in the MY ACCOUNT tab under MY ORDERS. Please send me an email at alesa.gawlik@kizoa.com so that I can see what may have caused the delay and so that we can discuss refunding your membership.

Shavonne Has Earned 1 Vote

Shavonne S.'s review of Kizoa earned a Very Helpful vote

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