I ordered four items from DressLily, they arrived about a month later and I threw them all away. The quality was VERY POOR. The most concerning was that not one jacket or sweater that I ordered had a tag... I am not sure where these items were made, but there is nothing professional about this merchant. The replies to everyone's poor reviews are all the same... this site should be shut down.
Dear Shauna T.,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Could you please offer us your order number so that we can check for you?
We are sorry that the items do not meet your standard and we have checked that you havent emailed us about your dissatisfaction and we would be glad to refund you if you want to return.
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.
We are committed to assisting every customer at any time.
Best Regards
Customer Service from Dresslily.com