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Shasta C.

Contributor Level

Total Points
80

1 Review by Shasta

  • Chegg

4/4/24
Verified purchase

Can't have your browser clear cookies but if your computer keeps registering as a new device they ask you clear cookies.
Shouldn't try searching for your answer through Google and click on their link could register as a new device.
Don't use multiple tabs, or different browsers.
Way too many things you shouldn't do because it registers as a new device. Including travel because going onto different internets could register as new device.
Too many new devices they will suspend your account and when you ask about it, they can't even give you the actual day or issue.

I was told my account got locked on 4/5/24 around noon. While it was still 4/4/24 in the afternoon. There is no place in the world that it would be noon on 4/5/24 at the time I called. It would just be early am on 4/5/24 for most of the eastern world. Had to look it up later and the latest time I could find was 10am on 4/5/24 in I think Suva. Doubt they are based there.

Ask way they go through all the possible reason an account can get lock. With advice how to prevent it in the future. So, hope you are not a student who travels or has to use public computers for your homework.

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