Wanelo should take ownership in customer service. Wanelo allows companies with poor quality products and bad customer service to sell to unsuspecting customers. The company CUPSHE cheats its way to profits. On their Wanelo page, it says to "return to US warehouse", no mention of an address. When I tried to contact they send me irrelevant messages back. (Adding fuel to the fire.) I am just asking for a return address! Wanelo to me, is just as bad of a company: there is not even a contact email address to address my complaint.
Hi Sharon! I'm sorry for the experience you've had but I can definitely help you out. We've been in contact with Cupshe about giving an updated return address for customers so this won't be an issue any longer. I'll send you a message to learn about the methods you used to try finding our contact info so we can see if we need to make some adjustments!