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You have options: a free week, basic one month charge($33), yearly charge($98) or if you are stupid, a continuous monthly charge to your credit card of ($33). I chose the basic one month charge. Unfortunately, I am crazy busy and I was not checking for monthly charges. I also have "unenrollme" so I was not receiving email notices. I called customer service to explain this was a mistake and since they charged me $65 over what would cost the consumer for the yearly charge, I felt they should refund my account.
The women I spoke to was rude and nonchalant. What a shame. The service was ok, however there is NO customer service. They obviously take advantage of people being too busy. Just do the math!
Shaon
Tip for consumers:
Beware!
Sharon R.'s review of LawDepot earned 6 Very Helpful votes
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Sharon, I am sorry if you felt our agent was rude. That would not be by intent at all. Our records show you had selected a 7 day free trial subscription offer on August 29/15 and there was no cancellation until January 29/16 when you contacted us by chat and phone call. The offer you selected does state the need to cancel within 7 days or the account converts to the monthly plan until cancelled. If you have proof of cancellation prior to today, please forward it to us and we can review your case again. We are not able to convert past charges to a yearly subscription based on the offer you selected. When you cancel, you receive immediate confirmation on the screen and we also send an email to your inbox within moments.