I HAD TO REQUEST SOME HELP TODAY TO GET AN ERROR CHANGED. GREAT LUCK, MY ONLINE CHAT PERSON WAS JADE. SHE MADE EVERYTHING EASY AND EASILY UNDERSTOOD! THE ERROR WAS FIXED QUICKLY AND I WAS REALLY PLEASED WITH HER MANNER, KNOWLEDGE, AND FRIENDLINESS. MY SOFTWARE COMPANY IS VERY LUCKY TO HAVE HER ON THEIR STAFF.
Tip for consumers: THEY ARE USUALLY PRETTY PROMPT TO ANSWER QUESTIONS AT THE ONLINE CHAT WINDOW.
Products used: I PURCHASED TAX SOFTWARE OVER A YEAR AGO. BOUGHT 3 YEARS IN A BUNDLE PACKAGE.