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Sharon P.

Contributor Level

Total Points
168

1 Review by Sharon

  • DressLily

9/21/15

My Husband received 3 shirts, all arrived separately despite ordering them together.
He tried the shirts on and despite him ordering XL (40 inch chest) they each measured less than 32" across. What a joke, they would not even come close to fitting him. They would not even fit my XS son. Also each item absolutely stunk of fish... The items had obviously been shipped on a fishing cargo ship. Absolute utter disgrace and total waste of money. Now I will contact Customer Service to get these items returned and our money back. Their customer service better be better than their sizing department... Or else I will expose this company to the trading standards office.

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CustomerService R. – DressLily Rep

Dear Sharon,

We want to say thank you for providing us with important information about your situation.

We need to confirm the size issue and figure out the best solution for you.
Would you mind to check your account and provide us the order number?

We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.

Best Regards
Dresslily Customer Service

Sharon Has Earned 8 Votes

Sharon P.'s review of DressLily earned 8 Very Helpful votes

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