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Ordered 2 dresses and a tunic in a XXL. Received one pair of jeans size 29 and one pair of leggings size 0. They keep asking me to send them pictures of the product and shipping bag, every time I send them pictures they tell me they can't see it or needed it in another format and ask that I send them more pictures, I have sent them over 9 email with all the picture and they keep sending me an email to send them pictures. I give up and will never order from them again. I did however, get my money back as soon as I put this review up on Site Jabber. I stand by my review, worst experience of on line shopping ever. Will never order from Ericdress again,
Sharon M.'s review of EricDress earned 11 Very Helpful votes
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Dear customer,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies. And our representative has emailed you for your order, please kindly pay attention to your regiatered mail box and send a reply. We believe that your problem would be finally resolved, please don't worry about it. If you have any questions, please feel free to let us know at service@ericdress.com or reviews@ericdress.com with the title " Order ID+your issue".
Have a nice day.
Best wishes,
Ericdress Team