Shantel L.

I wish I would have looked at this site earlier for reviews abut swap.com if I had I would have NEVER used them to sale my clothes. I sent in 98 items to swap.com in two separate bag most of the clothes were sets. Out of those 98 items 13 were rejected in the first box and 11 in the other (and all items sent were very nice some even had tags on them, none of the items with tags were uploaded to my page) 22 items total were loaded. Now its November and I they received theses items in September. I understood that it would take some time so i'm not too upset about that. But what i'm pissed about is the fact that they can only account for 46 of my items! So I called and spoke to someone about it and I was told that they are more than likely not done with my box but the last time I called this same girl told me that everything was uploaded. So i decided to just search through all items that were posted in the size that i sent in, and low and behold I found 6 of my items on another sellers site! So i called back and spoke with the same person and told her what I had found so then she tells me well we will have to contact the other seller and ask them if theses items belong to them. ARE YOU KIDDING ME! The seller knows they don't belong to them but priced them anyways so there is no way they will be honest about it! And that only accounts for 6 of the missing items WHERE THE ARE THE OTHER 46 ITEMS? So i'm "supposed" to be receiving a call back today to let me know of their findings. But after reading all of the other negative comments I'm not holding my breath and now i'm also worried that they will ruin the items that they rejected before they send them back to me. I took pictures of most of the items before i sent them in so hopefully this will help me, i plan on fighting this company in anyway that i can. The concept of the site if wonderful but if you cant do it right don't do it at all! I really think a lot of us should get together and do something about this company! I would have been better off going to Once Upon a Child and selling my items as I normally do.