They sent a tech out, he didn't fix anything. He took my filter out found it in the middle of the room. He didn't even bother putting the door back on the furnace. Found him walking around my house.
Called Sears to complain they sent another tech out and he came said the furnace was fixed then told Sears I wasn't home for the repair. Took a pic of car in the drive way and everything. Even had a conversation with my kids.