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Shane H.

Contributor Level

Total Points
80

1 Review by Shane

  • Fanatics

9/10/20
Verified purchase

I had been on the phone with FedEx for hours trying to find my package, and they kept just brushing me off. I called your customer service, and spoke with Liz. She had my issue fixed within 15 minutes, and I'm so grateful for that. She was very kind, and it was easily the best customer service experience I've ever had. Thanks so much

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Nigel P. – Fanatics Rep

Good afternoon, Shane. Thank you so much for letting us know how your experience was with one of our representative. We are pleased to hear that while there was initially an issue with your order, we were able to resolve it and make you a happy customer in the process! Thank you, Maribell

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