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Shanda S.

Contributor Level

Total Points
110

1 Review by Shanda

  • thredUP

9/25/14

As A buyer - It is freaking awesome! You get great buys and your items arrived nicely packaged.

Pros: Great prices, quality pieces, easy seach tools, & wide variety of items.
Cons: Shipping is more than a little slow, weird new customer policies, and limit on how many items you can order at once! For example: *f you place a large order (i. E. over $100) they will do this weird thing and ask you if you are sure you want your order like a week after your order... which happened to me the first time I ordered. Because I hadn't adjusted my email settings this went to my junk mail folder and because they had taken my money and they had said the order was on the way I thought nothing of it. Well in that email they required I respond or they would canel my order. Well you guessed they canced my 25 items! =-( When I found out they were mopstly all gone!

However as a seller: JUST DON"T. I actually had to file a BB complant. I lost money selling to them... I actualy owed them money sending in two large bags stuffed with items that were mostly new, many with tags on them with prices 50-60 each. All items that were on their approved list. Because they offered me so little the 13 bucks for return asurance didn't even cover what they offered! And they of course every single item with a tag! But offered me litterally pennies for them. After trying to work with them and then finally getting no where and filing with BBB they then claimed they would pull all items that haden't been sold and return to me. However 5 days after that I was still getting emails saying "Congrats another item from your bag has sold!" WTH! I will NEVER sale to them again they are not only practicing shady business they are straight up dishonest!

Stick to TWICE clothing to sale to, they have awesome customer service and give you and OFFEr for your clothing and you can say yes or no. If you want your clothing back they will send ALL OF IT BACK TO YOU for 5 bucks!

Tip for consumers:
Use to buy ONLY. It's great for buying. If you sale you will most def wished you had went to another company or just given to Good Will.

Service
Value
Shipping
Returns
Quality

Shanda Has Earned 10 Votes

Shanda S.'s review of thredUP earned 10 Very Helpful votes

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