Thumbnail of user shanah56

Shana H.

Contributor Level

Total Points
80

1 Review by Shana

  • Meetcurve

4/1/23
Verified purchase

I love the bathing suits but the customer service is not good. The return/refund policy is clearly stated on the website so this should not be an issue. It has been a horrible experience trying to get a refund and return a swimsuit which doesn't fit. It's never been worn, tags on and in original package and the company does not want to honor their own policy. Very frustrating. I will continue to communicate until I get to someone who will help me.

Horrible. Still ongoing. The day I received my order one of the suits didn't fit. I immediately sent email asking to return and get refund. Going on days of emails back and forth wanting to offer me a minimal amount of refund and not accept return. I understand that I am responsible for paying to return. Being told they don't have a facility to accept return and will not offer a full refund. This is unacceptable since it is stated on the website that returns and refunds are possible.

Reason I chose this business:

The selection, styles and prices.

Reason I chose this product:

Styles offered and quality

Service
Quality

Shana hasn’t received any votes.

Shana hasn’t received any thanks yous.

Shana doesn’t have any fans yet.

Shana isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user denaf60
5/15/24

I tried to purchase these three times from the Facebook link and it kept saying my shopping cart...

Thumbnail of user mechelleh15
5/14/24

No no no no