Thumbnail of user shalindap

Shalinda P.

Contributor Level

Total Points
81

1 Review by Shalinda

  • eTax.com

3/9/23

Being accused of putting in wrong direct deposit numbers, when you go to check the file to be sure, I'm blocked from entering but can see the 1040 and it E Tax route and account numbers. E tax made the mistake and my daughter has to suffer for it! Waiting longer and being charged extra to send a check and that will cost more money to cash it. We will not use this site ever again! Ruled and Unprofessional aggressive conduct & when I called back to try to get another customer representative to help me understand the same lady answered and she will keep calling you sir even though you're not and don't sound like one. VERY BAD EXPERIENCE!

Tip for consumers:
Please to be sure to take photos screenshots and/or video of every form you fill out. Wet locked from viewing ours. Why it’s our info and tax refund

Products used:
Tax-Service

Service

Shalinda Has Earned 1 Vote

Shalinda P.'s review of eTax.com earned a Very Helpful vote

Shalinda hasn’t received any thanks yous.

Shalinda doesn’t have any fans yet.

Shalinda isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user angieg297
4/15/24

This tax software advertises free. Nothing free about it $80.00 to file my taxes. Then the...

Thumbnail of user truptis8
3/27/24

The representative are very rude and get frustrated easily, this will be my last year doing taxes...