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S G.

Contributor Level

Total Points
84

1 Review by S

  • Eddie Bauer US

10/20/14

If you are Canadian do not purchase items from Eddie Bauer online. I got a catalog in the mail which had a sticker on the front stating Borderfree delivery to Canada. It also stated that there was free shipping on purchases over $99. I started to purchase a coat which was only available online. When the final payment was calculated it included $24.77CND for shipping and $21.57CND for duties. Before putting in my credit card I called and asked why these charges were added on given what I saw on the catalog. I was told that there was something amiss in their system and to call back when the order went through. They said they would remove the shipping charge. When I called back after Ihad made the purchase, they said it was a mistake. So Eddie Bauer's claim of Borderfree delivery to Canada is bogus, there is NOTHING FREE about it.

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S G.'s review of Eddie Bauer US earned 4 Very Helpful votes

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