S F.’s Reviews of BeenVerified & more

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“The site doesn't even have the current address for...”

5/7/14

The site doesn't even have the current address for the person I was searching. Hes lived there for years and runs a business from it... not exactly a secret. Impossible to find out how to cancel subscription, and when I try to contact company about it, I get logged out of my account

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Carla S. – BeenVerified Rep Over a year old

Hi there,

Sorry to hear you had any trouble locating the information you need. I would need additional information in order to locate and cancel your account. If you have any questions about where our information comes from, or how and when its updated, or just want to cancel your account, please don't hesitate to contact customer service at support@beenverified.com or call us at 888-579-5910. We are happy to answer any questions you may have, or cancel your account if you wish. It helps if you have your member id handy (always at the top of your account, and in your Welcome New Member email) but if you don't have the member id, we can locate and cancel your account with your name and email address.

We look forward to hearing from you so we can provide additional assistance as soon as possible.

Best,
Carla
BeenVerified Customer Care
support@beenverified.com
1-888-579-5910